New! Free Mobile App available for iPhone and Android

New Free Mobile Banking Application - Available for iPhone, iPad & Android!

Effective Saturday, June 1, 2013, First City Credit Union will release its new mobile banking application.  The new mobile banking application or product will provide a simpler, more user-friendly mobile banking experience than our previous mobile banking product. 

Available at:

·         iTunes

·         Apple’s App Store

·         Google Play

·         Amazon Software

Are Credit Unions Federally Insured? Yes!

Here's a great article on Federal Insurance for credit unions.  Many times we're asked by our members if we're FDIC insured when we're actually insured by a different federal agency, the NCUA. Here's a great explanation of how credit unions are insured. Read on:

Are Credit Unions Federally Insured? Yes, but not by the FDIC...

California's sales and vehicle taxes head down

A post from the LA Times regarding the reduction in sales tax on vehicles. "Your mocha as well as your new Maserati will cost less starting Friday as temporary California tax hikes expire.  Millions of California shoppers and car owners are in for some rare good news from Sacramento: tax cuts."

 California's sales and vehicle taxes head down

L.A. Sheriff's Department raises money for charity with Stars and Stripes BBQ/Salsa Showdown

First City sponsored the first BBQ/Salsa Showdown for the L.A.Sheriff's Department, held at Jack Bones Equestrian Center, on June 4th 2011. The inaugural event benefited 999 for Kids, Military Activation Committee, Soldiers' Angels, and Fueled by the Fallen.  First City was proud to participate because of its close relationship with the LASD. The credit union was founded by Sheriff's Deputies in 1937.

First City's booth stands next to the Sheriff's Relief Association, a longstanding partner of the credit union.

First City's President/CEO, Terry O'Steen helps judge the ribs at the BBQ/Salsa Showdown.

First City Celebrates Children's Miracle Day at Children's Hospital Los Angeles

First City members have generously contributed thousands of dollars to help Children's Hospital Los Angeles heal the most critically ill and injured children in the L.A. area.  Their new wing opens July 10, 2011 as the nation's most technologically advanced pediatric hospital. 

Terry O'Steen, Pesident/CEO of First City (left), stands with Steve Cooper, Senior Vice-President of Member Service, and Debbi Minero, Manager Internal Services, in front of the new addition to Children's Hospital Los Angeles.

Visit Children's Miracle Network Hospitals and Children's Hospital Los Angeles to find out more about how you can help them heal critically ill and injured children.

First City Sponsors Two Sheriff's Department Relay Teams for Annual Race

First City sponsored two LA County Sheriff's Department relay teams at the annual 120-mile "Baker to Vegas"  race in April. First City's sponsored teams were from the Mira Loma Detention Center and Peter Pitchess Detention Center.

Your Account Privacy is Our Top Priority

You may have heard over the last few days about a security breach at Epsilon, an email provider for many large companies, including several banks.  Please be assured that Epsilon is not a First City vendor, and your information has not been compromised in any way. You should also know that according to Epsilon, the breach did not compromise personal or account information.

Your privacy, and the integrity of your accounts, is a top priority to us, and we do everything we can to ensure that our suppliers and vendors maintain the highest standards of security and privacy.  This includes, among others, Intuit Financial Services (formerly Digital Insight), our online banking provider; Business Data Inc., our statement processor; and Documatix, our email provider.  Information about these companies, and their safeguards and security measures, are available online on their respective web sites.  In addition, you will find First City’s state and federal Privacy Notices by clicking here.

At the same time, it is essential that you do everything you can to protect yourself against fraud.  Here are a few very important reminders:

• Never respond to emails, phone calls, text messages, or any other solicitation that ask for your personal information (i.e. account numbers, social security number, drivers license number, etc.) if you have not initiated the solicitation.  The messages may look or sound very professional and realistic, but please keep in mind that no reputable company, including First City, would request personal information by an unsolicited email, text, or phone call.
• Never click on a link within an email if you are not familiar with the sender. 
• Keep your account numbers, Personal Identification Numbers, and passwords private.  Change your passwords regularly.  Do not share this information with others, and do not write them down for others to find.
• Protect your credit, debit, and ATM cards like cash.  Report stolen or lost cards immediately to the issuing financial institution.
• When using your debit card, we recommend that you use it as a “credit” (signature-based) transaction, rather than a “debit” (PIN based).  This way, your PIN will not be compromised, and you are limited in your credit-based liability.  Your PIN should only be used when you want to receive cash back with your purchase, or at some merchants (notably Costco and ARCO), that do not accept “credit” transactions.

If you suspect that you are a victim of fraud involving your First City accounts, or if you have received a suspicious communication in the guise of First City’s name, please call (800) 944-2200, ext. 0, or email infocenter@firstcitycu.org.  For more information about protecting yourself from fraud, please visit the Federal Trade Commission site at http://onguardonline.gov/index.html.

PS:  You should also know that First City does not share your email with outside marketing agencies.  Your email address is only used as a way for us communicate credit union updates, alerts (such as this one), and promotions to you, our valued members.  If you prefer not to receive emails from us, you can click on the “opt-out” link at the bottom of our email.