Friday, August 2, 2019

Regarding the Capital One Breach

Regarding the Capital One Breach

As you may already be aware, we have experienced another major industry data breach, this time from Capital One. Reportedly, one hacker gained access to 140,000 Social Security numbers, 1 million Canadian Social Insurance numbers, and 80,000 bank account numbers, in addition to an undisclosed number of people ís names, addresses, credit scores, credit limits, balances, and other information, according to the bank and the US Department of Justice. BALANCE is available to help you navigate this situation and take actionable steps to protect yourself if you have been impacted by this data breach. First and foremost, we would like to remind you that through BALANCE, you can
  • Speak to a financial coach. Our certified experts can help resolve any issues related to identity theft, or help review a credit report for suspicious activity.
  • View our Identity Theft Toolkit. Our online toolkit is packed with practical tips and resources. It can be found here:
Other Helpful Information to Share with Your Members
  • Check your credit reports annually from Equifax, Experian, and TransUnion for free by visiting BALANCE can help you review these reports, including how to dispute inaccurate information.
  • Consider placing a credit freeze on your files. A credit freeze makes it harder for someone to open a new account in your name. Keep in mind that a credit freeze wonít prevent charges from occurring on existing accounts.
  • Monitor existing credit card and financial institution accounts closely for charges that are not recognized.
  • Members may also consider placing a fraud alert on their files. A fraud alert warns creditors that you may be an identity theft victim and that they should verify that anyone seeking credit in your name is really you.
As your financial wellness partner, please let us know if there are any other tools or resources you might need to assist your members in navigating this data breach.

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